Terms of Service

1. Acceptance of Terms

By accessing and using the USA Doctors Note platform ("Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.

2. Medical Services

2.1 Service Description

USA Doctors Note provides telehealth consultations and medical documentation services. Our licensed healthcare providers offer:

• Remote medical consultations via secure video/audio platforms
• Medical documentation and excuse notes for qualifying conditions
• Health assessments and recommendations
• Follow-up care as medically appropriate

2.2 Medical Standards

All medical services are provided by licensed healthcare professionals in accordance with:

• State medical licensing requirements
• Professional medical standards of care
• HIPAA privacy and security regulations
• Telehealth practice guidelines

3. User Eligibility

To use our Service, you must:

1. Be at least 18 years of age or have parental consent
2. Be located within states where our providers are licensed
3. Provide accurate and complete personal and medical information
4. Have the legal capacity to enter into this agreement
5. Agree to comply with all applicable laws and regulations

3.1 Geographic Restrictions

Our services are currently available to patients located in specific states where our healthcare providers maintain valid medical licenses. Service availability may vary by location and is subject to state regulations.

4. User Responsibilities

4.1 Accurate Information

You agree to provide truthful, accurate, and complete information about your medical history, symptoms, and current medications. Providing false or misleading information may result in:

• Inappropriate medical recommendations
• Termination of services
• Potential legal consequences
• Compromised patient safety

4.2 Communication Standards

During consultations, you must:

• Be respectful and professional with healthcare providers
• Provide clear and honest responses to medical questions
• Follow appointment scheduling and cancellation policies
• Report any technical issues promptly

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Medical Limitations

5.1 Conditions We Cannot Treat

Our Service is not appropriate for:

• Medical emergencies or urgent care situations
• Conditions requiring physical examination or diagnostic tests
• Chronic disease management without established care relationships
• Controlled substance prescriptions (in most cases)
• Complex psychiatric conditions requiring specialized care

5.2 Provider Discretion

Healthcare providers reserve the right to:

• Decline to provide services if not medically appropriate
• Recommend in-person care when necessary
• Refer patients to specialists or emergency care
• Request additional medical information or documentation

6. Privacy and Confidentiality

Your privacy and the confidentiality of your medical information are of utmost importance to us. Please review our comprehensive Privacy Policy for detailed information about how we collect, use, and protect your personal and medical information.

6.1 Information Sharing

We may share your medical information only:

• With your explicit written consent
• As required by law or legal process
• In medical emergency situations
• For quality assurance and regulatory compliance

7. Fees and Payment

7.1 Service Initiation Fee

All services begin with a non-refundable service initiation fee of $20 USD. This fee covers:

• Initial medical consultation processing
• Doctor matching and assignment
• Medical record review and assessment
• Administrative processing and documentation setup

Important: The $20 service initiation fee is non-refundable under any circumstances and is charged immediately upon service request submission.

7.2 Final Service Fees

After the initial assessment, you will be provided with the final service cost, which ranges from $200 to $800 USD based on:

• Document complexity and type required
• Medical imaging or diagnostic requirements
• Urgency and timeline for delivery
• Specialist consultation requirements
• Additional verification or documentation needs

Final payment is required before document delivery. The total service cost (initiation fee + final fee) will be clearly communicated before any additional payment is requested.

7.3 Payment Terms

Payment is processed securely through our HIPAA-compliant payment system. We accept:

• Major credit cards (Visa, MasterCard, American Express)
• Cryptocurrency payments (Bitcoin, Ethereum, USDT)
• Other secure payment methods as available

7.4 Refund Policy

Service Initiation Fee: The $20 service initiation fee is non-refundable under all circumstances.

Final Service Fee: Refunds for the final service fee may be available only in the following limited circumstances:

• Our inability to provide the requested medical documentation due to system or provider unavailability
• Technical failures on our end that prevent service completion
• Service cancellation by USA Doctors Note due to compliance or regulatory issues

Refunds are not available for:

• Change of mind or no longer needing the service
• Dissatisfaction with medical recommendations
• Inability to use provided documentation for intended purpose
• Third-party acceptance or rejection of provided documentation

8. Limitation of Liability

8.1 Service Limitations

Our Service is provided "as is" and "as available." We make no warranties, express or implied, regarding:

• Uninterrupted or error-free service operation
• Specific medical outcomes or results
• Compatibility with all devices or systems
• Third-party service availability

8.2 Liability Exclusions

To the maximum extent permitted by law, USA Doctors Note shall not be liable for:

• Indirect, incidental, or consequential damages
• Medical outcomes resulting from third-party care
• Technical failures beyond our reasonable control
• User failure to follow medical recommendations

8.3 Maximum Liability

Our total liability for any claim related to our Service shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Termination

9.1 User Termination

You may terminate your account at any time by contacting our support team. Upon termination:

• Your access to the Service will be immediately suspended
• Your medical records will be retained as required by law
• Outstanding fees remain due and payable

9.2 Service Termination

We may terminate or suspend your access to the Service immediately if you:

• Violate these Terms of Service
• Provide false or misleading information
• Engage in abusive or inappropriate behavior
• Use the Service for illegal purposes

10. Governing Law and Dispute Resolution

10.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising from these Terms or your use of our Service shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation if negotiation is unsuccessful
3. Binding arbitration as a last resort

10.3 Class Action Waiver

You agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action.

11. Contact Information